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As an indipendant retailer, we pride ourselves on our service and backup. To this end we have recently seen a major upgrade to our workshop facilities including larger benches ready for tackling widescreen TV's and and improoved storage area.
Below is a description of our labour rates,
Workshop Labour Rates
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Product Type |
Standard Rate
|
Discounted Rate |
|||
| Video recorder | £40.00 | (£47.00) | £30.00 | (£35.25) | |
| Television, 25" picture and greater | £45.00 | (£52.88) | £35.00 | (£41.13) | |
| Television, 24" picture and smaller | £35.00 | (£41.13) | £25.00 | (£29.38) | |
| Audio system | £40.00 |
(£47.00 |
£30.00 | (£35.25) | |
| Portable audio unit | £35.00 | (£41.13) | £25.00 | (£29.38) | |
| Microwave oven | £40.00 | (£47.00) | £30.00 | (£35.25) | |
| Remote control | £10.00 | (£11.75) | £5.00 | (£5.88) | |
| Small appliance | £15.00 | (£17.63) | £10.00 | (£11.75) | |
On-site Labour Rates
|
Standard Rate
|
Discounted Rate |
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| Tuning, minor adjustments and calls where no found is found | £21.28 | (£25.00) | £12.77 | (£15.00) | |
| Repair on site, 1st hour | £29.79 | (£35.00) | £21.28 | (£25.00) | |
Service calls that cannot, in the
technicians opinion, be repaired in the home, will be returned to the workshop
and be charged at the above workshop rates plus a collection and delivery charge
of:-
| £12.77 | (£15.00) |
Hourly Charges
Due to the varied nature of work
required, some items cannot be charged at fixed rates. These are charged by
the hour or part of at:-
|
Standard Rate
|
Discounted Rate |
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| Hourly rate for
work that does not come under a fixed charge |
£25.00 | (£29.38) | £15.00 | (£17.63) | |
Examples of this work include:- Installation, Computer repair and tuition, Professional
and semi professional audio/video equipment, CCTV equipment.
An engineering inspection / handling
fee of £20.00 is charged when your goods are left for repair, this is
deducted from the final repair account or (if the goods are not repaired for
any reason) against the cost of an equivalent replacement.
Similarly, an inspection, handling, collection and delivery charge of £35.00
is required if we have to bring the goods back to the workshop from an on-site
call.